InfoMedia has proud history of service in NCR

MULTI-FACETED InfoMedia Systems Group has a distinguished history, having served clients in the National Capital Region and across Canada since 2006.

“We started off as a boutique consulting firm, specializing in collaboration, content management, and messaging,” says company founder and president Wayne King, who notes InfoMedia still provides those services for some of its larger organization clients.

However, that portfolio of services has expanded in recent years to incorporate cyber and physical security as well as cloud applications.

“Anytime we’re dealing with small and medium sized businesses, we say, ‘you don’t need a lot of these in-house activities. We’ll set up your network and your cloud installation, and manage that for you. We’ll secure your environment,’” says King.

InfoMedia enjoying a day at the ballpark

“We explain how to increase the efficiency of their operations by letting us handle the technical and cyber security aspects of their business,” he adds.

King says many people inadvertently share sensitive information and personally identifiable information like social insurance numbers, credit card information, addresses and passwords, which get sent through e-mail and other means.

“We secure any type of information they have, from regular laptops or servers to information stored in productivity applications like Microsoft 365 or Google Workspace. We back all that up. We monitor and configure those systems. We set policies for those systems to make sure everything is kept secure and nothing inappropriate is being shared,” he elaborates.

InfoMedia also ensures that information gathered from physical sources like cameras, door access, or license plates is properly stored and backed up, and not shared improperly.

InfoMedia’s expertise extends to managed services, “We’re not just there to answer network or hardware tickets. We’re there to help the business. It’s not just a matter of, ‘We’re going to secure your business and monitor your network.’ It’s, ‘How do we, as the company that you’ve trusted with your IT, help you to accomplish your business goals?'” explains King.

For example, he says, a retail client might require the establishment of a guest WiFi network to help pull customers into their store.

Another important element is that some insurance requirements require companies to meet certain security requirement thresholds.

Wayne King, part of the Canadian mission to the NMSDC Supplier Diversity conference in Atlanta

“We can help those organizations meet those requirements, such as to prove they are being monitored and have a managed service provider. Banks are also asking for that because they are tired of companies getting hit by ransomware,” says King.

InfoMedia has seven employees, with Ottawa as headquarters. There is a branch office in Toronto, with plans to branch out to Cornwall, the United States and the Caribbean.